Overview
For all of your troubleshooting needs, payment error message interpretation and questions surrounding payment processors, we’ve taken the liberty to provide you with the best information (to our knowledge) on how to get a hold of your respective processor. Please see below for more details!
Payment Processor Contact Information
Fiserv
- Fiserv: https://www.fiserv.com/en.html
- Customer and Hardware Support:
- Phone: 800-872-7882
- https://www.fiserv.com/en/about-fiserv/contact-us.html
- OR, you may submit a ticket through your CardPointe portal!
Authorize.net
- Govt. Portal Clients
- Email: support@govtportal.com
- Phone: 877-994-6889 Option #1
- Clients that manage their own Authorize.net account
- Support: https://www.authorize.net/support.html
- Phone: 877-447-3938
PayPal Payments Pro
- Help Center: https://www.paypal.com/us/cshelp/personal
Paymentus
- Support Center: https://www.paymentus.com/contact/?form=support
Official Payments
- Phone: 800-487-4567
- https://www.officialpayments.com/hp_contact.jsp
Invoice Cloud
- Phone: 888-603-0094
- https://www.invoicecloud.net/contact-us
Avenu
- Phone: 877-357-7100
- support@interewaredev.com
Point and Pay
- Phone: 888-891-6064
- agencysupport@pointandpay.com