In this article you will learn how to view recent POS transactions.
Open the POS Terminal. See How do I Open My POS Terminal? Then click on or touch the POS Actions drop down and select View Recent Transactions.
Voiding a POS Transaction
- Click or touch the Void button for the Sale or Return transaction to be voided. See * in Notes here
- Type the word "VOID" in the space provided and the Reason for void
- Click on the Void Now button.
* Only Directors and Assistant Directors have the authority to void POS transactions. If the voided payment was a credit card payment, be sure to log in to your payment processing portal (Authorize.net, Point & Pay, etc.) and manually void the unsettled payment before it settles.