This article will help you troubleshoot why receipts are not printing on the Thermal Printer Using Chrome.
Before You Start
Be sure to follow these instructions to ensure that your thermal printer is installed correctly: POS Thermal Printing and Cash Drawer Support
Receipt is Not Printing on the Thermal Printer When Using Chrome
If you've followed the steps under Enabling Auto Printing for Chrome and your test page doesn't print, follow these steps:
- Click Ctrl-Alt-Del and select Task Manager
- Click the More details drop down
- Click the Details tab, then click on the first Chrome process listed, and then click End Task
- Try Testing the Thermal Printer again.