How do I Cancel a Program?



In this article you will learn how to cancel a program.

How to Cancel a Program

  1. For each registrant, do the following:
    • Click on the Invoice link and issue a refund, if appropriate. See How do I Process a Refund?
    • If customer has not yet paid for the registration and it's the only item on the invoice, click Actions, then Mark Invoice As Closed.
    • Go back to the Roster by clicking the Details button on the line item of the invoice.
    • Cancel the registration. See How do I Update or Cancel a Program Registration?
  2. Once all registrants are removed from the Roster, go to the Program Info tab on the program, click Edit, scroll down to the bottom and click Delete.
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