How do I Resume a Paused Membership Enrollment?

  Overview

In this article, you will learn how to Resume a Paused Membership enrollment.

  Before You Start

A membership enrollment must be Paused in order to Resume it. See How do I Pause a Member's Membership

  Click on the Membership Name from the Memberships List, then click on the Members tab.

How do I Resume a Paused Membership Enrollment?

1. Click on View/Edit next to a Paused Member, indicated by .
2. Click Edit.
3. Click Resume Membership.
4. Optionally update the Description/Reason for the Pause.
5. Update the Resume Date to the date you'd like the membership to start back up (you will see Paused for # days).
6. Optionally add a Resume On Date, which can be changed at a later date.
7. Check/uncheck Adjust Membership End Date to add/not add the accrued days of the pause to the end of the membership. The new Membership End Date will display.
8. Click Resume Membership.

  Tips:

If the membership is a family/group membership, all members enrolled in that specific membership will be resumed.

  Notes:

• Only Paused Membership Members can be Resumed
• Once a membership enrollment is resumed, all the members in that membership enrollment will again be allowed to check-in or select membership restricted fees on programs