Overview
This article describes accessibility features available within RecDesk and outlines our approach to supporting accessible digital experiences.
Last reviewed: May 2026
This page is reviewed periodically to reflect updates to accessibility standards and improvements made to the platform.
Accessibility Statement
RecDesk is committed to supporting accessible digital experiences for all users, including individuals with disabilities. Our platform works to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continues to evaluate updates introduced in WCAG 2.2.
These guidelines support accessibility requirements under several widely recognized regulations and frameworks, including:
Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
Accessibility for Ontarians with Disabilities Act (AODA)
Our accessibility efforts include:
Designing interfaces using accessibility best practices
Evaluating applications through automated tools and manual accessibility testing
Prioritizing improvements that remove barriers to essential functionality
Monitoring accessibility over time as products evolve
To support ongoing monitoring, we use accessibility evaluation tools such as AudioEye to help identify potential accessibility issues and track improvements.
Accessibility is an ongoing effort, and we regularly review our platform and processes to identify opportunities for improvement.
Accessibility Support & Feedback
RecDesk continues to evaluate and refine its long-term accessibility approach, including processes for identifying, prioritizing and addressing accessibility improvements across the platform.
Additional information regarding accessibility feedback submission processes and related support workflows will be communicated as updates become available.
Accessibility Testing & Monitoring
Accessibility improvements are supported through a combination of automated tools and manual review processes, including:
Automated accessibility scanning tools
Manual interface testing
Review of user-reported accessibility issues
Monitoring through accessibility tools integrated into customer websites
These practices help identify accessibility gaps so they can be reviewed and addressed as part of ongoing product improvements.
Accessibility Documentation (VPAT)
We are taking additional time to ensure the VPAT accurately reflects the current state of our platform, incorporates recent accessibility improvements, and aligns with updated regulatory timelines following the DOJ’s extension of compliance deadlines.
The updated RecDesk Voluntary Product Accessibility Template (VPAT) will soon be available, providing detailed transparency into our current level of conformance with WCAG 2.1 Level AA, including areas where improvements are in progress and how those gaps are being addressed.
Shared Accessibility Responsibilities
Accessibility is a shared effort between RecDesk and the organizations using the platform. While RecDesk supports accessibility best practices, certain actions – like adding content or customizing settings – can affect the overall accessibility of a site.
To help maintain an accessible experience, we recommend:
Structuring content with clear headings and logical layout
Using descriptive labels for links and buttons
Adding alt text to images
Maintaining good color contrast when customizing themes
Reviewing content regularly for accessibility issues
Testing pages with accessibility evaluation tools and assistive technologies where appropriate
Known Limitations
While RecDesk works to support accessibility across the platform, certain factors may influence the accessibility of individual experiences. These may include:
Configuration choices made within the platform
User-generated content, such as uploaded documents or images
Third-party integrations or external content
We continue to monitor accessibility across the platform and prioritize improvements that remove barriers to essential functionality.
Frequently Asked Questions
Click on the question to see the answer:
What is a Voluntary Product Accessibility Template (VPAT)?
A Voluntary Product Accessibility Template (VPAT) is a document that describes how a product or service aligns with accessibility standards such as the Web Content Accessibility Guidelines (WCAG). VPATs are commonly used during procurement and accessibility reviews to evaluate the accessibility of software and digital services.
The completed report generated from a VPAT is called an Accessibility Conformance Report (ACR).
What does "Partially Supports" mean in VPAT?
A VPAT provides a transparent evaluation of how a product aligns with accessibility standards. Some criteria may be listed as “Partially Supports” to reflect areas where accessibility improvements are ongoing or where certain scenarios may not fully meet the standard.
These entries help organizations understand the current accessibility status of the platform and the areas being reviewed or improved.
What is Web Content Accessibility Guidelines (WCAG)?
The Web Content Accessibility Guidelines (WCAG) are internationally recognized standards for making digital content accessible to people with disabilities. WCAG is developed by the World Wide Web Consortium (W3C) and provides recommendations for designing websites and applications that can be used by people with a wide range of abilities.
Which laws reference WCAG accessibility standards?
Many accessibility laws and policies reference WCAG standards, including requirements related to the Americans with Disabilities Act (ADA) in the United States and accessibility legislation adopted by various state, provincial, and municipal governments.
Which version of WCAG does RecDesk support?
RecDesk strives to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continues to evaluate updates introduced in WCAG 2.2. WCAG 2.1 Level AA is widely referenced in accessibility policies and legislation governing digital services.
Does RecDesk audit my organization's website for accessibility?
RecDesk focuses on ensuring accessibility within our applications. We do not perform accessibility audits of customer-managed content. Organizations seeking a comprehensive accessibility audit of their website or digital content may wish to work with a qualified accessibility consultant.
Does RecDesk support assistive technologies such as screen readers?
RecDesk is designed to support accessible user experiences and is developed with compatibility in mind for commonly used assistive technologies such as screen readers, keyboard navigation, and other accessibility tools.
What should I do if I encounter an accessibility issue?
If you encounter an accessibility issue while using RecDesk, additional guidance regarding accessibility feedback and support processes will be made available through updated Support Center resources and future communications.
Additional Resources
Organizations interested in learning more about accessibility standards may find the following resources helpful: