RecDesk Engage App cockpit - Adding/Managing Users

  Overview

In this article, you will learn to add/change/remove users for the RecDesk Engage App cockpit. 

  Before You Start

The cockpit gives users access to manage the design and layout of your RecDesk Engage App.

  Steps For Solution

1. Login to the RecDesk Engage App cockpit. 
2. Click the Settings icon on the top right of your screen.
3. Select Users.

    To add a user:

1. Select +Add User on the top right of your screen.
2. Fill in their Name, Email, and Timezone.
3. Set the user to have an account Admin type if you want them to have full access to your account within the cockpit. If you'd like to limit their access to certain functions, (Ability to only send push Notifications for example) select the standard user type and set the applicable permissions settings at the bottom of the page. 
4. Click Save Changes.
5. The user will receive an email with instructions for completing their account setup which is only valid for 48 hrs.

    To remove a user:

1. Click on the down arrow next to the user you wish to delete.
2. Select Delete.

  Notes:

This solution applies only to RecDesk Engage App customers. Not all users will have access to the RecDesk Engage App cockpit. User access is determined by your RecDesk Support team.