How do I Set Up Member Cards for RecDesk Members with Access Control?

  Overview

In this article you will learn how to set up Member Cards for RecDesk Members with Access Control.

  Before You Start

RecDesk Access Control is a premium integration. Please see more about RecDesk Access Control here: What is RecDesk Access Control? Once RecDesk Access Control has been activated, create a Member (see How do I Create or Edit a Member Account? ) and follow the steps below to set them up with Member Cards for Access Control.

If using Kisi Access Control, you must purchase Kisi Cards, Stickers, or have users install the Kisi Mobile APP to gain access:

   

Kisi member supplies can be ordered here: https://shop.getkisi.com/products/kisi-credentials-50x

NOTE: Be sure each new card/sticker gets activated prior to use.  The customer should receive an email (for Mobile token) and activate it from there.  If the customer does not have email access or receives a physical access card, your organization's KISI administrator must activate it within the KISI portal. You may experience an error "Token is invalid" on member sync history if this does not get completed.

  From the Member profile, click on the Access Control tab

How To Set Up a Member Cards for RecDesk Members with Access Control 

1. While Viewing the Member, click on the Access Control tab
2. Click Edit Card
3. If using Kisi, select your Access Type from the drop down:
   • Card Access (if you are handing members cards; they can also have mobile access with card access if you choose this option)
   • Mobile (if members are using the Mobile App)
4. Enter the Card Number from their Kisi card (Card Access) or S2 card
5. Click Save (the member will then get synced with your Access Control Provider).
6. To REVOKE Member Access Control, click Edit Card and from the drop down, choose the Revoke Access option and click save:

  Notes:

If assigning each member a Member ID number, be sure they are unique numbers. A family cannot share one Member ID number.

If you are interested having members' access linked with an Access Control Provider, see Access Control Integrations.

Kisi Notes:

If you use Kisi, email addresses must be unique. If you have a lot of members without email addresses, here's one way to have a single email address that you manage, so you can activate all the cards for people without email addresses:

1. Ask your IT director to set up an email address with your organization's domain called something like [e-mail] that you can log into.
2. Then, when adding the email address for the person without one, enter [e-mail] (for example: [e-mail]).
3. When you add a Kisi card to that member, log in to [e-mail] and you will receive the email for that person and can activate that member in Kisi, as well as all other members who have email addresses starting with [e-mail]. Please note: XXXX must be a word with/without numbers, but no spaces. Hyphens and underscores are allowed.