How do I View or Edit Facility Reservations?

  Overview

You can work with an existing Facility Reservation by selecting it from the FlexCalendar or by finding it via the Reservation Search page. 

   From the Dashboard, click on the Facilities tab, and select Reservation Search from the submenu.

Searching and Viewing Facility Reservations

The Reservation Search page allows you to filter search results by the following methods:

• Member Name
• Date or Date Range of the Reservation
• Facility Name
• Reservation ID

The Reservation Search page shows details of the reservation as well as offering the following options:

• FlexForm Actions - View/Edit Forms and Print one or all FlexForms for Reservations
• Print a Permit
• Print Multiple Permits
• Select check boxes to left of reservations and then choose Print Multiple Permits from the Actions drop down
• Edit Entire Series (for reservations with multiple dates)
• Edit Occurrence (a single date)
• Edit a reservation and cancel a single date, or the entire reservation

Editing a Facility Reservation

1. Once you have found your reservation in Reservation Search, click Details
2. Click to either Edit Occurrence, or Edit Entire Series
3. Editing an Occurrence will give you the option of changing (for that instance):
   • Facility (location)
   • Group Size
   • Line Description
   • Date
   • Start and/or End Time
   • Set up/Tear Down
   • Fee Type
   • Security Deposit
   • Add-on Fees
4. Editing an Entire Series will give you the option of changing any of the details of the reservation, or cancelling the entire reservation. Details you can edit include:
   • Customer associate with the reservation
   • Visibility (Public or Private)
   • Color of the reservation on the calendar
   • Notes/Private Notes
   • Facility (location)
   • Group Size
   • Line Description
   • Date
   • Start and/or End Time
   • Set up/Tear Down
   • Fee Type
   • Security Deposit
   • Add-on Fees

  Notes:

Please process a refund, full or partial, before making edits to a reservation. After processing the refund return to the invoice. For those who have audits please click Actions Mark Invoice as Closed. For those who do not have audits you may Edit the Invoice and $0 the line item.